Refund policy

Refunds

♢ Sales are final. However, certain condition might be taken. Please contact me on Allenerie.93@gmail.com or the contact page in order to discuss on a solution to your problem! I will try my best to help you with it.

♢ If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

Damages and issues
♢ Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

♢ Please leave include your order number and also a picture of the damaged items

♢ Unfortunately damages that is caused by shipping process would not be taken into consideration.

♢ If there is a wrong order coming from my end, please let me know and I would like you to send back the wrong order back to me and I will replace you with the correct new order

♢ If there is a wrong order on your end, unfortunately there is no refund or exchange on the items. So please double check on your order and make sure you got the right item and variation of your selected items. I will be shipping your orders according to the information provided when checking out.

*** Please be advised that there are a lot of comments and messages on other platforms of social medias, there are also lots of alias names in social medias, so I wont be able to recognize or remember most comments made from those medias so please do double check your order to make sure we both got the right items!