Shipping policy
♢ All ready/In Stock Items (Not pre-order items):
will be shipped within a week or two after the confirmation of payment
♢ Shipping includes packaging, such as bubble wrap, tape and other small handling that is needed
Pre-order Items
♢ Please read carefully on when PRE-ORDER Items arrival time, they are items that will NOT be shipped immediately
♢ If you order an in-stock item with a PRE-ORDER items, all items under that one order will be shipped when the Pre-order items arrival time.
♢ If you would like to have the in-stock items to be shipped first, please put a separate order from the Pre-order items
♢ If you order an in-stock item with a PRE-ORDER items, all items under that one order will be shipped when the Pre-order items arrival time.
♢ If you would like to have the in-stock items to be shipped first, please put a separate order from the Pre-order items
US & CANADA SHIPPIPNG
♢ Shipping usually takes around 4 days - 2 weeks (for US and Canadian)
♢Canadian Shipment by default wont received any tracking and insurance, there will be another additional charge if you required Tracking Number for it, if so required, please message me for details. Otherwise, I will NOT TAKE ANY RESPONSIBILITIES for any LOST or DELAYED packages caused by postal companies.
♢ US package will by default received a tracking number if sent by USPS
♢ Shipping fare might vary depending on the item(s) that is shipped (ex. Book shipment cost is different from prints/keychain/etc)
INTERNATIONAL SHIPPING
♢Shipping usually takes 2-3 weeks or even more for International shipment. ***Please be advised close to or during the holiday season, shipping might be more delayed, please wait for another week or two if the items have not arrived by the estimation time.
♢International Shipment by default wont received any tracking and insurance, there will be another additional charge if you required Tracking Number for it, if so required, please message me for details. Otherwise, I will NOT TAKE ANY RESPONSIBILITIES for any LOST or DELAYED packages caused by postal companies..
TARIFF/CUSTOMS
♢ Taxes and Duties are not included. All international orders outside of Canada, please note that you'll be responsible for any customs/VAT/Tariff fees that may occur. It is illegal for me to change the price or mark the items as gifts on customs forms.
♢ For customers from EUROPE, I will do my best to get everything correct to prevent parcel rejection to your countries. However, please note that in some cases where parcel rejection might still occurred, we can discuss further on the next steps or I will be able to refund your purchases after item(s) are shipped back. Please also be mindful of the tariff/custom/duties that will be applied. So please only pledge when you are okay with these conditions!
♢ For US Customers, with the current tariff situation, please be mindful that other than PAPER PRINTS (Posters, photocards, Tickets) the rest of the items might be subjected to tariff